情绪劳动 (qíngxù láodòng) — Emotional labor

This term translates to 'emotional labor,' referring to the effort put into managing one’s emotions and expressions, especially in a workplace context. It highlights the often-unrecognized work of maintaining a pleasant demeanor.

Example Usage

在客服工作中,情绪劳动是非常重要的。

In customer service work, emotional labor is very important.

Cultural Context

Brings awareness to the challenges of emotional management in jobs requiring continuous interaction.

Category: daily-life